FREQUENTLY ASKED QUESTIONS

Design Process

Can you help us design something we have in mind or modify a design you have?

Absolutely. We encourage you let us incorporate your ideas into your own design. We will provide detailed CAD drawings for you through the process. Once a design is approved we use that CAD drawing to build your door. Below are examples of what the design drawings will look like:



Do the doors swing (hinge) in our out?

Doors can be hinged to swing in or out. Your local building code will dictate this requirement. Most building code requires residential doors to swing in and commercial applications swing to swing out.



Efficiency

Do your doors come with seals and weather stripping?

Yes. All of our doors come with door seals, glass seals, and sweeps. Unless otherwise specified all of our thresholds are built into the door.



Are your doors insulated?

Absolutely. A high density insulating foam is injected throughout the door body and jamb/frame.



Glass

Do you offer insulated glass?

Yes. Most of our in stock inventory comes with insulated glass. On custom built doors we recommend upgrading to insulated glass. Insulated glass provides a temperature barrier. Insulated glazing (IG), often referred to as double glazing (or double-pane), are double glass window panes separated by an air or other gas filled space to reduce heat transfer across a part of the building envelope.



Can I choose my glass pattern and tint?

Yes. On custom built doors you can choose different glass textures, patterns, and tint colors.



Hardware

Can you design and make a door handle pull for my door rather than using a traditional handle latch set?

Absolutely. We will work with you to design a custom door handle pull. The door will be bored for a traditional dead bolt above the pull handle so you can lock the door. Since a door handle pull doesn’t have the traditional spring bolt system we install heavy duty roller latches in the door to hold it shut when in the closed position. This allows for the door to be open or closed by simply pushing or pulling the door.



Are your doors pre-hung on jambs?

Yes. All our doors come pre-hung on custom made jambs that match the door. They are pre-hung on heavy duty barrel type hinges that are welded to the door and jamb.



Should I use a lever or knob handle on the inside for my door?

For doors with active hinged glass panels we do no recommend lever handles for the interior side of the door. The lever can interfere with the operation of the glass panel and in some circumstances the glass panel may no leave enough clearance for the lever to operate. You should use a knob for these applications. If you ordered a door with fixed glass a lever or knob will be fine.



Do you install customer provided handle sets?

Yes at an additional cost. In fact we recommend that you let us do this for you to make sure the hardware and door operate properly.



Are handle sets included with the door?

No unless otherwise stated. Each person’s preference and taste in door hardware is different and there are many choices of styles and colors. We have found that most customers prefer to purchase their on handsets. We can supply a hardware at an additional cost or provide recommendations.



What are the handle set bore dimensions?

Our doors are designed for standard handle sets. 2 1/8″ bore, 2 3/8″ back-set, 5 1/2″ center. Custom bore configurations are available to suit your requirements.



Installation and Delivery

Can you ship me a door?

Yes. We can ship to most areas in the contiguous United States.



Do you deliver?

Yes. We deliver any door we install in the local area. We can also deliver for DIY projects.



Can I install the door myself?

Yes. Once your rough opening has been framed the installation of our doors is fairly easy with help. The doors are heavy and you must have someone help you install. We can provide basic guidance to help you with your DIY install.



Do you offer installation services?

Yes. We offer installation services for new and remodel projects. Pricing for installation is determined on a per project basis.



Do you install customer provided handle sets?

Yes at an additional cost. In fact we recommend that you let us do this for you to make sure the hardware and door operate properly.



Pricing

Do you install customer provided handle sets?

Yes at an additional cost. In fact we recommend that you let us do this for you to make sure the hardware and door operate properly.



Are handle sets included with the door?

No unless otherwise stated. Each person’s preference and taste in door hardware is different and there are many choices of styles and colors. We have found that most customers prefer to purchase their on handsets. We can supply a hardware at an additional cost or provide recommendations.



Specifications

Why is door swing important?

You can select or order your custom door with left or right hand swing. This is usually a matter of preference often influenced by the design of your house. Factors like light switches, or entries to other rooms like a study off the foray typically influence this choice. We can help you decide.



On double doors units do both door panels open?

Yes. On entries featuring double door units, the inactive door panel is equipped with a flush bolt system allowing it to remain locked and stationary when not in use but full opens when needed so both panels can be opened at the same time.



How thick are the doors?

Most doors are 1 1/2: – 2″ thick. However we can make other sizes for special requirements.



What materials are your doors, gates and fireplaces made of?

Ironclad Door’s products are are typically made using 14 gauge steel, and ornamental work is typically forged from 5/8″ solid iron.



Do your doors come with seals and weather stripping?

Yes. All of our doors come with door seals, glass seals, and sweeps. Unless otherwise specified all of our thresholds are built into the door.



Are your doors insulated?

Absolutely. A high density insulating foam is injected throughout the door body and jamb/frame.



Are your doors pre-hung on jambs?

Yes. All our doors come pre-hung on custom made jambs that match the door. They are pre-hung on heavy duty barrel type hinges that are welded to the door and jamb.



What are the handle set bore dimensions?

Our doors are designed for standard handle sets. 2 1/8″ bore, 2 3/8″ back-set, 5 1/2″ center. Custom bore configurations are available to suit your requirements.



Do the doors swing (hinge) in our out?

Doors can be hinged to swing in or out. Your local building code will dictate this requirement. Most building code requires residential doors to swing in and commercial applications swing to swing out.



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