Question 1

Can you help us design something we have in mind or modify a design you have?

Accepted Answer

Absolutely. We encourage you to let us incorporate your ideas into your own design. We will provide detailed CAD drawings for you through the process. Once a design is approved we use that CAD drawing to build your door. Below are examples of what the design drawings will look like:

Question 2

Do the doors swing (hinge) in or out?

Accepted Answer

Doors can be hinged to swing in or out. Your local building code will dictate this requirement. Most building code requires residential doors to swing in and commercial applications to swing out.

Question 3

Do your doors come with seals and weather stripping?

Accepted Answer

Yes.  All of our doors come with door seals, glass seals, and sweeps. Unless otherwise specified all of our thresholds are built into the door.

Question 4

Are your doors insulated?

Accepted Answer

Absolutely. A high density insulating foam is injected throughout the door body and jamb / frame.

Question 5

Do you offer insulated glass?

Accepted Answer

Yes. Most of our in-stock inventory comes with insulated glass. On custom built doors we recommend upgrading to insulated glass. Insulated glass provides a temperature barrier.  Insulated glazing (IG) -- often referred to as double glazing (or double-pane) -- are double glass window panes separated by air,  or other gas filled space, to reduce heat transfer across a part of the building envelope.

Question 6

Can I choose my glass pattern and tint?

Accepted Answer

Yes. On custom built doors you can choose different glass textures, patterns, and tint colors.

Question 7

Can you design and make a door handle pull for my door rather than using a traditional handle latch set?

Accepted Answer

Absolutely. We will work with you to design a custom door handle pull. The door will be bored for a traditional dead bolt above the pull handle so you can lock the door. Since a door handle pull doesn’t have the traditional spring bolt system, we install heavy duty roller latches in the door to hold it shut when in the closed position. This allows for the door to be opened or closed by simply pushing or pulling the door.

Question 8

Are your doors pre-hung on jambs?

Accepted Answer

Yes. All our doors come pre-hung on custom-made jambs that match the door. They are pre-hung on heavy-duty barrel type hinges that are welded to the door and jamb.

Question 9

Should I use a lever or knob handle on the inside for my door?

Accepted Answer

For doors with active hinged glass panels, we do no recommend lever handles for the interior side of the door. The lever can interfere with the operation of the glass panel and in some circumstances the glass panel may not leave enough clearance for the lever to operate. You should use a knob for these applications.  If you ordered a door with fixed glass, a lever or knob will be fine.

Question 10

Do you install customer provided handle sets?

Accepted Answer

Yes, at an additional cost. In fact, we recommend that you let us do this for you to make sure the hardware and door operate properly.

Question 11

Are handle sets included with the door?

Accepted Answer

No, unless otherwise stated. Each person’s preference and taste in door hardware is different and there are many choices of styles and colors.   We have found that most customers prefer to purchase their own handsets. We can supply hardware at an additional cost or provide recommendations.

Question 12

What are the handle set bore dimensions?

Accepted Answer

Our doors are designed for standard handle sets. 2 1/8″ bore, 2 3/8″ back-set, 5 1/2″ center. Custom bore configurations are available to suit your requirements.

Question 13

Do you install customer provided handle sets?

Accepted Answer

Yes, at an additional cost. In fact, we recommend letting us for this for you to ensure the hardware and door operate properly.

Question 14

Can you ship me a door?

Accepted Answer

Yes, we can ship to most areas in the contiguous United States.

Question 15

Do you deliver?

Accepted Answer

Yes, we deliver any door we install in the local area. We can also deliver for DIY projects.

Question 16

Can I install the door myself?

Accepted Answer

Yes. Once your rough opening has been framed, the installation of our doors is fairly easy, with help. The doors are heavy and you must have someone help you install. We can provide basic guidance to help you with your DIY install.

Question 17

Do you offer installation services?

Accepted Answer

Yes, we offer installation services for new and remodel projects. Pricing for installation is determined on a per-project basis.

Question 18

Do you install customer provided handle sets?

Accepted Answer

Yes, at an additional cost. In fact, we recommend letting us do this for you to ensure the hardware and door operate properly.

Question 19

Are handle sets included with the door?

Accepted Answer

No, unless otherwise stated. Each person’s preference and taste in door hardware is different and there are many choices of styles and colors. We have found that most customers prefer to purchase their own handsets.  We can supply hardware at an additional cost or provide recommendations.

Question 20

Do your doors come with seals and weather stripping?

Accepted Answer

Yes, all of our doors come with door seals, glass seals, and sweeps. Unless otherwise specified, all of our thresholds are built into the door.

Question 21

Why is door swing important?

Accepted Answer

You can select or order your custom door with left or right hand swing. This is usually a matter of preference, often influenced by the design of your house. Factors like light switches or entries to other rooms -- like a study off the foray -- typically influence this choice. We can help you decide.

Question 22

Are your doors insulated?

Accepted Answer

Absolutely. A high density insulating foam is injected throughout the door body and jamb/frame.

Question 23

On double door units, do both door panels open?

Accepted Answer

Yes. On entries featuring double door units, the inactive door panel is equipped with a flush bolt system. This allows one side of the door to remain locked and stationary when not in use and unlocked to open both panels when this option is preferred.

Question 24

Do the doors swing (hinge) in or out?

Accepted Answer

Doors can be hinged to swing in or out. Your local building code will dictate this requirement. Most building code requires residential doors to swing in and commercial applications to swing out.

Question 25

Are your doors pre-hung on jambs?

Accepted Answer

Yes, all our doors come pre-hung on custom-made jambs that match the door. They are pre-hung on heavy-duty, barrel-type hinges that are welded to the door and jamb.

Question 26

How thick are the doors?

Accepted Answer

Most doors are 1 1/2" to  2″ thick. However, we can make other sizes for special requirements.

Question 27

What are the handle set bore dimensions?

Accepted Answer

Our doors are designed for standard handle sets. 2 1/8″ bore, 2 3/8″ back-set, 5 1/2″ center. Custom bore configurations are available to suit your requirements.

Question 28

What materials are your doors, gates, and fireplaces made of?

Accepted Answer

Ironclad Door’s products are typically made using 14 gauge steel and ornamental work is typically forged from 5/8″ solid iron.